I was having a great day.
I’d just been trained on a new animal at the zoo—a box turtle named Max. I was looking forward to getting real work done. I was looking forward to knitting a sleeve for a sweater I’m making.
And I did none of that.
Because a crisis showed up and took my entire afternoon—and now, several of the days ahead.
That’s how crisis often works. It doesn’t just scare us. It steals time. It interrupts momentum. It rearranges priorities without asking permission.
Once the immediate danger passed and I knew everyone was okay, the dominant emotion I felt wasn’t fear or sadness.
It was annoyance.
Annoyance Is Part of Crisis Too
I was annoyed that my day had been derailed.
Annoyed that this was going to cost us money.
Annoyed that the next two weeks of my life are now full of logistics, paperwork, and follow-ups instead of the things I had planned.
My real work—once again—has been delayed.
My hobbies. My fun. My focus.
All of it displaced by something I didn’t choose.
That emotion surprised me at first, but it shouldn’t have. Annoyance is a completely normal response to crisis, even though we rarely acknowledge it.
Multiple Things Can Be True
We tend to rank emotions during emergencies. Gratitude is acceptable. Fear is understandable. Relief is expected.
Annoyance feels… inappropriate.
But multiple things can be true at the same time.
You can be grateful that things weren’t worse and frustrated that your life has been disrupted. You can feel compassion for everyone involved and resent the practical consequences that now belong to you.
Annoyance isn’t a moral failure. It’s a reaction to lost time, lost control, and lost momentum.
The real risk isn’t feeling it. The risk is getting stuck in the idea that this isn’t fair.
The Trap of “This Isn’t Fair”
“This isn’t fair” is an understandable thought—and a useless one.
Crises don’t arrive on schedule. Accidents don’t check your calendar. Illness doesn’t care about your plans. Life doesn’t distribute inconvenience evenly.
From a Humanist perspective, this isn’t personal. It’s not punishment. It’s not meaningfully unfair.
It’s just reality doing what reality does.
Once I accept that, I can stop arguing with what happened and shift back into motion:
This happened.
I don’t like it.
Now what needs to be done?
That shift—from grievance to action—is what keeps annoyance from turning into resentment.
What This Looks Like at Work
This same emotional pattern shows up in the workplace all the time.
An employee’s partner gets sick. A child has a crisis. Someone’s mental health collapses. A sudden emergency pulls them away—and now your carefully planned week as a leader is disrupted too.
Deadlines slip. Projects stall. Your own work gets pushed aside.
It’s okay to feel annoyed about that.
Good leadership doesn’t require pretending those feelings don’t exist. It requires not letting them drive your response.
Strong leaders give people grace not because it’s convenient, but because it’s realistic. Every one of us will eventually be the person whose life explodes at the worst possible moment.
Designing for the Inevitable
If there’s any practical takeaway here, it’s this: systems should assume disruption will happen.
Not because people are unreliable—but because life is.
That means:
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Building slack into timelines
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Avoiding single points of failure
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Cross-training instead of hoarding knowledge
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Creating cultures where asking for help isn’t punished
This isn’t indulgence. It’s resilience.
Organizations—and leaders—that plan for uninterrupted productivity are fragile by design. Don't be fragile by design!
Accept, Adjust, Continue
I don’t think annoyance needs to be fixed or reframed into gratitude. It just needs to be acknowledged and then set aside.
Accept that crisis will steal time.
Adjust what can be adjusted.
Continue doing the next solvable thing.
That’s how we stay human in the middle of disruption—without letting disruption take more than it already has.
Crisis is a VUCA moment—volatile, uncertain, complex, and ambiguous. Good leaders don’t eliminate those conditions; they help people function within them by grounding teams in reality and focusing on what can be done next.
Leadership Takeaway
Crises don’t just create fear—they create disruption, frustration, and lost momentum. Strong leaders don’t deny those emotions. They acknowledge them and help teams refocus on what can be solved next.
Reality-based leadership means:
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Giving people grace when life intrudes
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Designing systems that expect disruption
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Helping teams move from “this isn’t fair” to “what’s the next actionable step?”
These skills—emotional regulation, realistic problem-solving, and strategic response—are core themes in my book and course, Mastering the Five Managerial Superpowers, which focuses on leading humans as they actually are, not as we wish they’d be.
Related Reading
If you’re interested in how a Humanist, reality-based mindset helps people cope with crisis itself—not just manage its fallout—you may also want to read:
When Crisis Hits: A Humanist Way of Coping
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