According to the Michigan State University “An organization’s culture is responsible for creating the kind of environment in which the business is managed, and has a major impact on its ultimate success or failure.” What kind of culture has your organization adopted and how has it impacted your business?
I strive to create a supportive culture, where we support one another as humans first and colleagues. This is also what I strive for in all my interactions. I find that trust is the single most important factor in how effectively I work with others and how well we collaborate to solve problems. When trust is absent, effective problem solving is absent too. Instead of solving our collective problems, we end up viewing our colleagues as the problem that needs to be solved. This takes our focus away from the problems our business is trying to solve and puts our energy into things that don't move us forward.
I find I can get more done in less time and with less energy expended, in a trusting environment. It's also WAY more pleasant to work in an environment where social trust is present. I don't have anxiety about my colleagues. I know we will support one another and I know that because trust has been established.
Richard Branson once famously stated “There’s no magic formula for great company culture. The key is just to treat your staff how you would like to be treated.” and Stephen R. Covey admonishes to “Always treat your employees exactly as you want them to treat your best customers. What’s your take on creating a great organizational culture?
I agree with both Branson and Covey. It's basically a version of the golden rule. How I teach it is a little different though.
Your life is made easier when the people around you are ethical, compassionate and responsible. Your life is made harder when the people around you are missing even one of these attributes. For instance, if someone is ethical, and responsible, but not compassionate, it will make your life more difficult. If someone is compassionate and responsible but not ethical, it will make your life more difficult. If they are ethical and compassionate but not responsible, it will make your life more difficult.
- If you want your life to be easier, you need to surround yourself with ethical, compassionate and responsible people.
- The ONLY way to get ethical, compassionate and responsible people to want to work with you, is to be ethical, compassionate and responsible yourself.
- Because if you are not ethical, compassionate and responsible, the good ethical, compassionate and responsible people of the world will want nothing to do with you.
I consider this the true holy trinity of how we should strive to behave. Be the best person you can be in all your interactions with all the people you meet and you will find that the good people of the world will seek you out and want to work with you and it will not only make your life easier, it will improve your corporate culture and your ability to get things done effectively, ethically and responsibly.
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If you want to learn how to create more supportive workplace cultures as a leader - consider taking my Humanistic Leadership Training Program and becoming a Certified Humanistic Leadership Professional.
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