Why is getting feedback on your plans so important? This twitter thread has the answer.
https://twitter.com/sahrasulaiman/status/1493618903364345860
It starts with a discussion of how a soap dispenser design, while it looks cool, takes a huge amount of time to maintenance because it's nearly impossible to refill.
If you don't talk to people who have to maintenance or use your design - like soap dispensers in an airport bathroom that are impossible to refill, you end up creating huge problems for users.
The thread is a list of things that engineers and designers could have fixed if they had talked to the end user or maintenance person. Don’t just make things look cool – make sure they are functional too.
Things like - designing a hospital with no place for staff to sleep at because - it didn't dawn on the architect that doctors and nurses, often sleep at the hospital to be available if needed. Talking to workers, isn't optional. It's mandatory if you want to do a good job.
It should be obvious how this relates to Humanistic Management. The old model of management was adversarial. The new model is collaborative. The reason is obvious. No one knows what they don't know. Including people, helps make sure you fill in the gaps of what you don't know.
The key to success? Listening to people tell you things you don't want to hear and taking their comments constructively. If someone is telling you - your design won't work, they probably aren't trying to sabotage you. They probably are just trying to make sure that whatever is built - succeeds.
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