Valuing Diversity

One of the first things companies need to do is understand that diversity is value. Yes – it comes with some difficulty, but the benefits outweigh those costs.

In order to have a diverse workforce, you have to value a diverse workforce. So – what value do you get with a diverse workforce? Better decision making.

All businesses are in the business of solving problems. Better problem solving leads to better solutions and better businesses.

How do we get better at problem solving? Improve our decision making/problem solving processes.

Diversity helps with this because instead of getting like minds together– to think about how to solve a problem, you bring in other viewpoints. Those other viewpoints may yield insights a homogeneous group didn’t think of and can’t think of.

Additionally, diversity helps ensure that stupid mistakes aren’t made because – more diverse experiences means more experience on how things can go oh so horribly wrong. We want that and should want that as it helps us solve problems more effectively.

Once we decide diversity is good and we value diversity specifically because of the input diverse people bring to a problem solving situation, we need to protect those diverse viewpoints so that they can be heard.

People who are used to dominating, are now being asked to collaborate and listen and take into account a diverse viewpoint in the problem solving process. This is bound to cause a reaction. Which is actually predicted to occur if we consider this a behavioral issue.

What we want is people to learn how to work together. This takes time, part of the process is extinguishing the old habits of how decisions are made in a homogeneous group and replacing those behaviors with a more collaborative model.

This is a change management problem coupled with a bullying/harassment problem. Behavioral science should be applied to help our teams adjust so that all voices are valued in the decision making process.

To learn more about how to use behavioral science to create change - consider taking the online course: Why is Change so Hard:

To learn more about how to stop bullying and harassment which is used by people to dominate decision making processes - take my online course: How to End Harassment & Retaliation in the Workplace:

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